1) All Glam Seamless extensions come with a 6 month guarantee against manufacturing defects. This does not include items sold on our Sale Page. All sale page hair extensions are final sale and are not eligible for a return or refund or warranty.
2) After 6 months from the date of purchase the hair guarantee will be considered expired, no claims can be made after this time.
3) All merchandise claimed as defective must be sent back within 14 days. Our Quality Control team will inspect the hair and determine if the hair is in fact defective from manufacturing defects.
*You must send back the hair to have it inspected in order, no exceptions.
4) In the event that the hair extension is deemed as defective we will then either issue a full credit to the account (Store Credit Only) or a partial credit. We reserve the right to determine how much of a credit shall be issued based on many factors such as usage and claim dates.
5) The warranty DOES NOT cover the following:
6) Certain colors will fade over time (all pastel colors, 99j, and certain red/silver colors). Fading on these colors will not be considered a manufacturer defect.
GLAM SEAMLESS DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. UNDER NO CIRCUMSTANCES WILL GLAM SEAMLESS BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE PRODUCT OR YOUR USE OF THE PRODUCT.