All orders ship same day if placed before 2 p.m. EST Monday - Friday unless there is a fraudulent warning or shipping address error. We never ship during weekends or holidays. All shipments have real time tracking and verified tracking numbers so you can track your items 24/7 with delivery confirmation. Orders are shipped with USPS 2-3 day priority mail or USPS First Class mail, depending on the shipping option you choose during check out. Overnight and Two Day Express orders are shipped via FedEx. International Shipments are sent via USPS, Fedex or DHL and can also be expressed. When shipped, orders will take a few hours to update tracking. You will get a shipping confirmation once shipped.
Free shipping on all orders over $199.99 in the USA.
PLEASE NOTE THAT ANY ORDER AFTER 2:00 P.M. ON FRIDAY WILL NOT SHIP UNTIL FOLLOWING BUSINESS DAY.
Double check that your address is correct, we are not responsible for lost items.
|SHIPPING OPTIONS||ESTIMATED DELIVERY|
||1-3 business days|
(DHL AND FEDEX DO NOT SHIP TO PO BOXES)
*We Use DHL Express as our Free International shipping provider, however, this service is known to deliver slower for some countries at times. Please note it may get delayed or stuck in another country. If you need your order faster, please choose another shipping service. We cannot be help responsible for any delays caused by a customs clearance.
Free shipping is NOT able to ship to the following countries due to very slow transit times and/or lost packages: UAE, Germany, Ireland, India, Lebanon, Pakistan, Russia, Saudi Arabia, Venezuela.
**International Order Notes: For international free shipping and DHL services, international shipping to some countries can take many weeks (5-10 weeks) or even longer for some countries. We are not responsible for any delays caused by the shipping courier. For faster, more reliable shipping please choose Fedex as your shipping courier.
Slow-to-Ship Countries (4-8 weeks):: Brazil, Germany, UAE, Saudi Arabia, India, Pakistan, Netherlands, Italy, Russia
Free shipping will generally take longer than standard shipping. There may be delays with the carrier. Glam Seamless will not be responsible for these delays.
Glam Seamless will update your tracking number via email, all orders come with a verified tracking number and link. Tracking may take a few hours to update. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Glam Seamless does not control the courier trucks, so once it leaves our facility you will need to contact them for any issues.
|DHL Express||Varies by country|
Orders placed by 2 p.m. Eastern Standard Time are shipped same day. On average it takes 2-4 days to be delivered in the US and 1 to 2 weeks for international orders. Glam Seamless orders are shipped Monday-Friday out of our warehouse in USA with verified tracking and partial insurance. Orders are processed within 24 hours or less. Note: Any fraudulent high risk orders will be held until our team investigates. Please make sure your billing and shipping information are 100% correct and match the card you wish to use. Express orders placed before 2:00 p.m. EST will be shipped the same day. No orders are shipped on weekends or US Holidays. All shipments include real-time tracking so that you always know where your shipment is at during all times. For Saturday delivery there will be an extra charge if using UPS.
Priority Mail will be delivered within 2-3 days. UPS will arrive the next day or second day (depending on shipping option you choose) guaranteed.
Yes, we ship to all countries worldwide with verified tracking. We advise that you choose UPS Worldwide for fast and reliable shipping to your country. USPS can sometimes lose or take a long time to deliver to international first class mail. We do not advise to use First Class mail if you are in a rush, orders can sometimes get held up in customs. We cannot be held responsible for orders held in customs. USPS First Class/Free Shipping is the slowest and cheapest option. If you are in a rush, choose Priority Mail or Fedex.
Once your order has been shipped, you will receive an 'Order Fulfilled’ e-mail which will include your tracking number and details on where your package can be tracked. Please allow a few hours for the tracking information to show. Please contact us at firstname.lastname@example.org if you have not received your order after estimated delivery time.
Shipping rates for vary for each country. We also have expedited shipping for slightly higher rates. Choose based off your needs. Note free shipping is the slowest shipping option. It takes a few days for US and up to 1-2 weeks for international shipments.
All packages imported to your country may be subject to customs, taxes or other fees. You are responsible for all applicable customs, duties, taxes and fees charged by your government.
We will assist our customers to the best of our ability to get your package found. We are not responsible for lost or stolen items as well as addresses that are incorrect. You will have to file a claim with the carrier and we will assist. It is important you verify all information before placing your order. We prefer UPS as the most trusted shipping carrier.
All orders MUST be shipped to the delivery address on your order. We cannot change the shipping address in your transaction to any other address after purchase. It is your responsibility to make sure your information is accurate when placing an order. Any mailing address mistakes on your part are not the responsibility of Glam Seamless.
Any orders with Fraud alerts will not be shipped until all details and information are verified. No exceptions. We have a fraud prevention system to protect every party.
We can't guarantee the performance of the shipping carriers, but we will do our part to make sure you get your order delivered on time and without any damage. At times, there are unforeseeable acts of nature and others issues that may arise, and the shipping carrier may not be able to perform their duties to get the delivery there on time. In the rare event that this happens, Glam Seamless cannot be held liable for late, lost, stolen, damaged packages. We will do every thing we can do assist with the delivery of your products. However, we cannot be held accountable for the shipping carriers actions and cannot issue refunds for shipping charges for delayed packages.
Delivery confirmation is provided on all orders with in the U.S. Delivery Confirmation includes notification of a sent package and are successfully delivered package. Real-time tracking is with delivery confirmation.
Glam Seamless is not responsible for late or lost packages in the mail. This is a matter for the United States Postal Service. Once we have shipped the items with a tracking number and it has been marked as delivered by the United States Postal Service, we do not provide refunds. Please file a claim with the United States Postal Service by visiting www.onlineclaims.usps.com. 99% of all orders are delivered on time and are not lost.
Shipping charges are non-refundable. You are responsible for any additional shipping charges during an exchange. If you send back an exchange, please include a note with what items you wish to receive in exchange, the address to send them to, the date your order was placed online, along with your email address.
All of our shipments include Delivery Confirmation on every order to guarantee delivery. If the tracking information confirms that your order has been delivered to your address but you have not received your order, please contact couriers for further assistance. We can not be held accountable for packages when the tracking information states the package has been delivered to your order address.
Glam Seamless is Level 1 PCI DSS compliant and 100 % safe and secure for online payment processing. We work diligently to protect the safety and security of our customers and our assets.
All orders are at our discretion to be checked for fraudulent activity on varying levels of research. If we are unable to verify your payment through the information you have provided, we will communicate what is needed for us to move forward with the order process. Additional information, including but not limited to, a photo ID, passport and/or payment details may be requested.
Sometimes the mail courier can get delayed by a few hours so plan your hair appointments in advance. We do not control shipping. We process and ship the orders daily. Although it is rare, orders can be lost or delayed due to weather and other uncontrollable forces by the mail courier. We cannot be responsible for these delays. The most trusted and reliable shipping courier is UPS.
© Glam Seamless 2016 All Rights Reserved
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